How We Rate Casinos

At WithFleurWeCan, we evaluate online casinos using a comprehensive methodology to help Australian players make informed decisions. Our ratings are independent and based on rigorous testing of each platform, including Rocket Casino. Below is how we assess every casino we review.

1. Licensing & Regulation

We prioritise casinos that hold valid licenses from reputable regulatory bodies. For Australian players, we look for casinos licensed by the Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), Curaçao eGaming, or local Australian licenses where applicable. We verify current license status and investigate any history of regulatory violations or complaints to ensure player protection and fair gaming standards.

2. Game Selection & Software Providers

We assess the breadth and quality of gaming options available, including slots, live casino games, and table games. We review partnerships with leading software providers to ensure games are certified as fair and provide good return-to-player (RTP) rates. We test game functionality, graphics quality, and variety across multiple categories to give players diverse entertainment options.

3. Bonus Terms & Wagering Requirements

We carefully analyse all welcome bonuses and ongoing promotions, paying close attention to terms and conditions. We examine wagering requirements (rollover), maximum cashout limits, game contribution percentages, expiration dates, and any restrictions on bonus usage. Our goal is to identify fair bonuses that provide genuine value rather than misleading offers with impossible conditions.

4. Payment Methods & Withdrawal Speed

We evaluate the range of deposit and withdrawal options, including cryptocurrencies, e-wallets, bank transfers, and other payment solutions suitable for Australian players. We test withdrawal processing times, minimum and maximum transaction limits, and any associated fees. Fast and reliable payments are crucial for player satisfaction and trust.

5. Customer Support

We assess the quality and availability of customer service through multiple channels, including 24/7 live chat, email support, phone lines, and FAQ resources. We test response times, agent knowledge, and problem-resolution efficiency. Excellent customer support is essential for addressing player concerns quickly and professionally.

6. Mobile Experience

We evaluate how well casinos perform on mobile devices, testing responsive web design and dedicated mobile apps for iOS and Android. We assess loading speeds, navigation ease, game functionality, and overall user experience on smartphones and tablets. A seamless mobile experience is increasingly important for modern players.

7. Responsible Gaming Tools

We verify the availability of responsible gambling features such as deposit limits, loss limits, session time limits, self-exclusion options, and cooling-off periods. We check for links to Australian support organisations and whether the casino promotes responsible gaming. These tools are vital for player protection and preventing problem gambling.

8. Our Rating Scale

We rate casinos on a scale of 1 to 10, where:

All ratings are current as of 2026 and reflect Australian regulatory standards and player expectations. We update our reviews regularly to ensure accuracy and relevance.